For security and verification purposes, we have developed a tool that allows easy access to and deletion of your data.
THIS TOOL SHOULD NOT BE USED AS A GAME FEATURE TO RESET YOUR IN-GAME PROGRESS. AS SUCH, WE MIGHT REJECT YOUR REQUEST TO HAVE YOUR DATA DELETED, IF WE DEEM THAT YOU DO NOT HAVE LEGITIMATE GROUNDS FOR REQUESTING SUCH DELETION.
When you request to have your information deleted, we delete everything associated with that account, including online progress in all our games. Consequently, it is not possible to request information from one game deleted whilst retaining information in another. WE WILL NOT BE ABLE TO RESTORE ANY DELETED INFORMATION, AND YOU WILL ONLY BE ABLE TO REQUEST A DELETION OF AND/OR ACCESS TO YOUR DATA EVERY THIRD MONTH. Please note that in order to access or delete all data associated with you, you must log in to each of the platforms that you are or have been playing our games on.
If you wish to access or delete data stored on Google Stadia, please make sure to use a Google Account with a linked Stadia Account.
If you experience any technical issues using the tool, please get in touch with us at legal@ioi.dk